About Us:SentinelOne is defining the future of cybersecurity through our XDR platform that automatically prevents, detects, and responds to threats in real-time.
This is a remote position. Schedule:• Part-time, 10 AM to 2 PM (10 PM to 2 AM PHT)Monday to Friday Client Timezone: EDT Client Overview Join a dynamic and expanding security services company at the forefront of protecting businesses and communities.
Help Desk Supervisor- Social Work Research & Public Service-240000023ZDescriptionHelp Desk Supervisor – Multiple PositionsSocial Work Office of Research and Public Service (SWORPS) Full Time, Non- Exempt position - Market Range 08 Location - RemoteThe Social Work Office of Research and Public Service (SWORPS) within the College of Social Work at the University of Tennessee, Knoxville is an applied research center that has worked with government, nonprofits and across university departments for over 50 years.
Position Summary, Responsibilities, and Expectations: • Act as a first point of contact for consumer inquiries via Zendesk CRM • Possess engaging customer-centric skills and the ability to communicate effectively with people at all levels of the organization.
This is a remote position. We are a dynamic staffing and recruiting company seeking a proactive and detail-oriented Virtual Assistant to join our team.
Motivate teams to do their best work. Offer best practices to get users going in the right direction. Be bold and offer just enough help to get the work started, and then get out of the way. Give accurate information so users can make educated decisions. Know your user's struggles and desired outcomes and give just enough information to let them get where they need to go.
Be optimistic
Focusing on the details gives people confidence in our products. Weave a consistent story across our fabric and be diligent about vocabulary across all messaging by being brand conscious across products to create a seamless flow across all the things. Let people know that they can jump in and start working expecting to find a dependable experience across all the things. Keep teams in the loop about what is happening by informing them of relevant features, products and opportunities for success. Be on the journey with them and highlight the key points that will help them the most - right now. Be in the moment by focusing attention on the important bits first.
Be practical, with a wink
Keep our own story short and give teams just enough to get moving. Get to the point and be direct. Be concise - we tell the story of how we can help, but we do it directly and with purpose. Be on the lookout for opportunities and be quick to offer a helping hand. At the same time realize that novbody likes a nosy neighbor. Give the user just enough to know that something awesome is around the corner and then get out of the way. Write clear, accurate, and concise text that makes interfaces more usable and consistent - and builds trust. We strive to write text that is understandable by anyone, anywhere, regardless of their culture or language so that everyone feels they are part of the team.